A Gym Owners Guide To Hiring The Right Manager/Operator

When first starting your gym you do it all — you oversee and operate every aspect of your company. But as things grow, you eventually have to admit that trying to do everything yourself is no longer effective.

However, it’s hard to let go. In this video we share when we knew it was time to hire a manager (or a few managers) to oversee the day-to-day activities of our business and how we.

The downloads mentioned and intended to go with this video are at the bottom of the this post.


A manager is the person who takes your mandate and mission, and implements it with your team.

And yes, when you’re only 50 members deep and 3 coaches strong, you can do the managing yourself. But when you’re growing rapidly, your manager hat can start to take over your whole day. In short, you need a manager to lead your team, or teams, when you’re not able to do it yourself any more.

But how can you know when that’s starting to happen? Every gym is different, but there are a number of signs that can tell you it’s time to add a manager or operating to your workforce. Here are the three signs you need to hire a manager:

Sign #1: Your gym and team is growing
This is one of the more obvious signs you need to hire a manager, but it’s worth mentioning. When you’re growing a business, you’ll reach a point where you need to hire help. And when you bring those people on board, you’ll need to ask yourself, “Can I manage these people on my own and still do the other responsibilities that are required of me in a 9 hour work day?”

Because if you’re not on top of your team’s projects and tasks, if you’re not keeping them engaged, productive, and motivated, mistakes are going to start seeping into your process. It’s a matter of span of control – one person can only manage so many employees effectively.

Sign #2: Your days are getting longer and longer
You might be in firefighting mode all day, or you might just be bogged down by all the little decisions and maybe still doing a TON of redundant work that makes you feel like a robot. Either way, the tasks required of the business’s leadership are growing, and it’s time to bring in a manager (or managers) to alleviate some of the load.

Sign #3: Business development slows

If you’re looking to scale up to a medium-sized and then large-sized gym, bringing in a manager or operator, will eventually be a big part of the growth process.

But there’s an additional component to the business development side of your gym: as a company leader, part of your job is to come up with the big picture ideas and the vision of where you are going. If you’re bogged down on a daily basis with people management, and deploying all the day to day yourself, you’re not coming up with the big ideas that will move your company forward. You’re just treading water. So you need to pass those tasks off to a manager. You’re also likely missing some major signs and opportunities by being so consumed.

For me, hiring the right people was always something I wish I did sooner, because when you do it right your business tends to make up a lot of ground really quickly.

This is all dependent on hiring the right person the right way of course, and thats what today’s video guides you in doing.

Check out the video and let me know what you think in the comments?

To Your Success!

Will Hurst & the team at Big Little Gyms

Thanks for watching!

Want some hands on help, mentorship, guidance, structure and trainings to help you not only survive, but take advantage of a newly wide open market?

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